Shield

Shield

Year

Year

Year

2024

2024

2024

Scope

Scope

Scope

Product design

Product design

Product design

(01) Project description

Brief

Shield's dashboard showed data but didn't help users understand it team management was clunky and the product wasn't scaling.

Shield's dashboard showed data but didn't help users understand it team management was clunky and the product wasn't scaling.

Shield's dashboard showed data but didn't help users understand it team management was clunky and the product wasn't scaling.

Shield's dashboard showed data but didn't help users understand it team management was clunky and the product wasn't scaling.

Shield's dashboard showed data but didn't help users understand it team management was clunky and the product wasn't scaling.

As the sole in-house designer on a LinkedIn analytics platform, I took full ownership from strategy to shipping design across the entire product.

(02) Solution

Brief

The dashboard was redesigned to surface meaning, not just numbers engagement trends and key metrics presented in context so users could act without guidance.

The dashboard was redesigned to surface meaning, not just numbers engagement trends and key metrics presented in context so users could act without guidance.

The dashboard was redesigned to surface meaning, not just numbers engagement trends and key metrics presented in context so users could act without guidance.

The dashboard was redesigned to surface meaning, not just numbers engagement trends and key metrics presented in context so users could act without guidance.

The dashboard was redesigned to surface meaning, not just numbers engagement trends and key metrics presented in context so users could act without guidance.

A self-service onboarding flow eliminated reliance on customer support, letting managers and agencies get up and running independently from day one.

(03) Impact

Brief

Shield now serves over 11,000 active users across 9,000+ organizations scaling without increasing operational overhead.

Shield now serves over 11,000 active users across 9,000+ organizations scaling without increasing operational overhead.

Shield now serves over 11,000 active users across 9,000+ organizations scaling without increasing operational overhead.

Shield now serves over 11,000 active users across 9,000+ organizations scaling without increasing operational overhead.

Shield now serves over 11,000 active users across 9,000+ organizations scaling without increasing operational overhead.

The redesign drove stronger retention and steady revenue growth shifting Shield from a data tool into a platform that actively improves LinkedIn performance.

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